Architects spend a lot of precious time meeting with clients, visiting building sites, and sketching designs. Like any business, the image you want to display to your customers is one of professionalism and accommodation. For these reasons, it is extremely beneficial to hire an answering service to service the needs of incoming callers while you service the physical needs of your customers by working to design structures and visiting sites. Here’s what an answering service can do for you.
Route Your Callers To The Appropriate Person
New callers are usually handled differently than existing customers, and for this reason a new customer may need to speak to a different person in order to set up a consultation or meeting, whereas an existing customer may need to speak directly to a specific person working on his/her structure. Ring Savvy’s live virtual receptionists can handle the calls according to your specific needs and can ascertain who the caller needs to speak to, so that he/she can be patched to the correct person right away, and not left on a long hold while trying to find the correct person.
Take Detailed Messages When You Are Unavailable
Instead of your customers having to leave a message that you would then have to transcribe from your own voicemail, you will receive the important information in a succinct yet detailed text message and/or email, so that you don’t spend time trying to decipher pesky messages. You can also customize the type of information that the virtual receptionists will ask for from the callers. This way, you can ensure that you only receive the information you need, and that the calls will last a shorter time – saving you even more money!