One of the most important services an answering service can provide for you is the ability to capture your leads in a way that will help you convert the lead into new business and new revenue for your business. This is why when your search for an answering service results in a number of companies offering their services for $100 and less per month, the number is skewed – let us explain.
An Answering Service That Offers Fewer Services Will Be Cheaper
If all you want for your business is a live voice to answer the phone and tell the caller you are unavailable, you can likely find a service to perform that effectively for an extremely cheap price. However, if you are looking to improve your business by having a personable representative of your business help your customers and in turn help you to capture new business even when you can not answer the phone, the service will likely cost more – but what it nets you will outweigh its cost exponentially. In other words, if you are willing to spend more money up front for a better answering service, you will see a greater return on investment due to the quality of the leads captured instead of foregone by the cheaper answering service.
Lead Capturing Helps You Convert New Business
You need to know specific information in order to convert a lead into a paying customer. For example, if you are a construction company, you will want to know the type of work the potential customer wants to have done, so that you can talk to the person about the quality of your past work that either closely resembles or matches what the customer wants, ensuring the potential customer that you are the right person for the job. If you find yourself scrambling to make a compelling argument as to why you are well suited for the job, you might come across unprofessionally and scare the customer away. Having all the information at your disposal helps greatly when closing new customers! Ring Savvy’s lead capturing services are included with every account, and will help you convert more new business than ever before!