Service Industries Rely on Quick Help
There are several different industries where it is absolutely necessary for clients to have access to the business 24/7. When clients’ calls go unanswered, business suffers. Call forwarding has made it much easier for these businesses to thrive and for their clients to have easy access when there is an emergency.
When a client’s air-conditioner or furnace goes out, it can be a major problem. He or she might need to get a hold of a repairman right away. When the weather is too hot or too cold, it can be a huge issue when a machine is not working. With call forwarding, a repairman can easily be in touch with clients and they can set up an appointment to come and fix it before things get worse.
If a plumbing system fails or a pipe breaks, there can be some major issues with the structure of a client’s home. Water damage can cost thousands of dollars to repair, so calling a plumber before things become too dire is incredibly important. Plumbing issues can happen at any time, so clients might call someone to come and fix their problem any time of the day. Being able to receive calls is an essential tool when plumbers need keep in touch with their clients.
While not all small businesses need to be able to have their clients contact them outside the office, some need to know that they can receive calls from customers. There is an easy way to set up call forwarding so no matter where a business owner or employees are clients can easily reach them. Alternatively, calls can be redirected to a virtual receptionist.
Building a clientele can be difficult. When you are a contractor, you need to make sure that your clients can contact you in case something goes wrong within their home. Issues with a house sometimes need to be fixed within a few hours, and time might be of the essence when something has gone wrong. With call forwarding, clients can talk to contractors about what issues they are having and problems can be solved before they become worse.
Several types of call forwarding
No matter what type of business that you have, there is an easy solution for you. We offer a number of options for a business answering service. For those who are looking to have their clients contact them directly when they are away from the office, we are able to have the calls forwarded to their cell phone. If they don’t want to answer the calls themselves, a virtual receptionist is also an option.
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