Texting Clients from Your Office Number? Is That Even Possible?
Ring Savvy – Answering Service Experts
Many business owners think of an office landline as just that: a phone that can only make and receive calls from a physical office. However, thanks to the advent of new and innovative technologies, it is now possible to use your office line outside of the office, and you can use it to send texts and listen to voicemail. With a service such as Vonage Business Solutions, you can connect your business with your mobile clients using two-way real-time conversational texting. You can also add texting to your existing 800 or business office phone number, which are numbers that your clients presumably already know due to their business dealings with you.
How To Text Clients from Your Office Number and Other Mobile Features
You can equip all of your customer-facing professionals, such as your team of virtual receptionists provided by an answering service, with this business-class text messaging software. You can also integrate texting directly with your customer relationship management software such as Salesforce and send texts from multiple devices. In other words, it’s possible for you to send texts from your office number and keep up with clients in real time.
Fortunately, Ring Savvy, a premier 24/7 answering service provider, is a certified reseller of Vonage Business Solutions. In addition to the text messaging component, Vonage Business Solutions allows attorneys to answer their office phone outside of the office. In fact, Vonage Business Solutions has 40+ built-in calling features that will enable you to get the most out of your virtual receptionist services. These features include paperless faxing, conference calls and access to a virtual mailbox, all so you can stay on top of your mobile dealings and access them in real time.
Using Mobile Technology in Your Answering Service
Vonage Business Solutions also offers a great mobile app, which hosts all of its features in the cloud, offering storage that is much more robust than what an office closet could provide. Vonage also works with a wide range of trusted industry partners and leaders, including Cisco, Grandstream, Polycom and Panasonic. With all of these innovative technology companies at your back, adding a new line or extension is easy as the click of a mouse. This will allow you to focus on the legal casework that really matters without having to resort to hiring a full-time receptionist, who is much less cost efficient. You will also be able to have the more important client phone calls forwarded to your mobile device, so you can be involved in the legal side of things on your smartphone as well.
Paired with Ring Savvy’s robust answering services, Vonage Business Solutions is the perfect match for law firms of all sizes. These services can benefit anyone, from a sole practitioner attorney, who may have too much legal casework to handle regular client phone calls, to a large firm with too many clients to name. Ring Savvy’s virtual receptionist services paired with Vonage Business Solutions’ robust telecommunications options offers a great value and a robust array of features and services that you cannot afford to skip if you want to attract new clients and retain current ones.
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