The Truth About The First Call To Your Office Without a Live Answering Service
Everything in today’s day and age about marketing tells us that the way to obtain good traffic and new business is to do 3 things:
1) Display the Right Message.
2) Reach the Right Audience.
3) Catch them at the Right Time.
If you do all three of these things correctly, your phone will ring incessantly with those who need to hire you! However, there are a lot of competitors for your potential new customers to hire if they cannot reach you. Here is why the first call to your office will either make you or break you, when it comes to obtaining the caller’s business.
You already did your job right:
Not only does this caller think highly enough of you to consider using your services, he/she called you to hire you. When you do not answer that first call, you exert a “perceived indifference,” which is a turnoff for new callers. If your money was spent advertising, or your goodwill was used in a referral, there is an opportunity cost for every missed call, since your hard work is foregone if the caller hangs up on your voicemail and proceeds to find assistance elsewhere.
Most times, callers are ready to buy:
Call-ins usually mean that customers are at the end of their buyers’ journey. This means that retaining their business should be fairly easy. However, if you simply miss the call, odds are that since the person is at the end of their buyers’ journey, they need help fast, and will find it elsewhere – not leave a voicemail and wait for you to call them back!
Voicemail sounds unprofessional:
In today’s era, most people expect a representative of your business to answer the phone when attempting to retain your services. If they encounter a voicemail that states, “Your call is very important to us,” it simply is not credible; if their call was important to you, someone would have answered! Voicemail exerts the wrong message to clients – that you are unavailable, and that they cannot receive immediate attention.
These problems are easily remedied with Ring Savvy, Live Answering Service.
When you hire a Live Answering Service that serves as an extension of your business 24 hours a day, you are essentially ensuring that every caller speaks to a real representative of your business. New callers feel that their needs will be met by having our live virtual receptionists perform a new client intake, and existing clients feel well catered to because they do not have to leave a recorded message and wait for you to retrieve it. Our live virtual receptionists are trained to patch new callers into you if you are available, and serve as the safety net your business needs to cash in on every opportunity for new business. When you succeed, we at Ring Savvy succeed as well. We are confident that our Live Answering Service will satisfy your every concern, and more importantly, every caller’s concerns.
Try Ring Savvy, Live Answering Service, Free!
14 Day Free Trial, 631-686-9700