How many times have you been out of the office, forgotten to forward your office line to your cell phone, and realized you may have been or have been missing calls while you were away? Odds are, it has happened more than once, especially if you are frequently out of the office while taking care of your business. Unfortunately, your voicemail does a poor job of capturing leads, and cannot decide when a call is important enough to transfer into your cell phone. That’s where having a live answering service that offers live call transferring comes in.
Never Miss The Important Caller
When you sign up with a live answering service that offers live call transferring, you can pre-determine which types of callers you would like to speak to right away, should you miss the call. Most business owners would agree that speaking to potential new customers right away is the best way to convert the lead into new business, and for that reason, most of our live call transferring service is utilized by transferring potentially new customers. However, there are a lot of businesses that like to forward all of their calls to us at Ring Savvy, and like to have every single call announced to them. This way, you essentially have a front office receptionist that screens all of your calls and simply lets you know who is calling and what they are calling about, so that you can decide for yourself in real time who you would like to speak to and who the virtual receptionist should take a message from.
Accidentally Missed Calls
Utilizing rollover call forwarding, if you miss an important call on accident, your live virtual receptionist can attempt to patch that caller into you without skipping a beat. Say you just didn’t hear the phone ring, you didn’t feel it vibrate at first, or you simply couldn’t get to the phone fast enough, you do not have to miss the call. Your virtual receptionist will let you know who is calling and will transfer the call into you immediately so that you do not have to miss that important call!