Real Estate agents, much like lawyers, have to spend a lot of time meeting with clients, seeing properties, and finishing pesky paperwork. There is not a lot of time in the day for those in the real estate profession to answer their phones – leaving clientele the only option for them is to leave a voicemail and wait patiently to hear back. Not only can this hurt your business by frustrating your clients, but it can be a waste of advertising dollars if a potentially new client is trying to reach you. That is why our real estate professionals love us here at Ring Savvy! Your clients experience a better customer service by always being able to speak to a live person when trying to reach you, and potentially new clients are spoken to right away, and are not ignored, which may force them to try to reach another real estate agent.
Call Screening and Transferring
A lot of our real estate professionals enjoy having a polite and professional sounding live receptionist that represents their business answering the phone. It exerts a sense of professionalism and doesn’t force customers to deal with an automated system, taking frustration out of play. The virtual receptionists can politely ask the caller for his/her name and phone number, before trying to reach you on the line! This can allow you to choose to take the call if you are not busy, or decide you can take the call. During this process, your cell phone number is kept private if that is where you choose to receive the patched call, so your privacy is maintained.
Obtaining New Clients
Ring Savvy’s live virtual receptionists can even perform a new client intake for prospective customers. This way, even if you are busy and miss the call, a live representative of your business will be able to help you earn the caller’s business! This intake can consist of a few simple questions, or can even be a longer intake process – everything is fully customizable so you can work with us in order to create a script that works for you!