How it works
How does customizing Ring Savvy work?
You decide how we engage with your customers
Ring Savvy is 100% customizable because we want to make sure your business succeeds. That’s why you can control how we handle the different kinds of calls that come in.
Existing customer protocols
Existing customer concerns are less urgent than new business, so we’ll take a message and pass it along to you unless there’s an emergency.
New customer intake
When a caller identifies themselves as a new customer, we’ll take them through your new customer intake process if you’re unavailable to speak with them.
Emergency dispatch
If your business has an on-call schedule for dispatching in case of urgent needs, we’ll let your on-call staff know where they have to go and what they’ll be doing there.
Customize how we handle individual calls.
Every call is just as important as the next. We can make sure you are always making a good first impression and getting everything you need to secure your new customer’s business.
Custom greetings
Stand out from your competitors immediately by customizing how our receptionists greet your customers.
In-depth new customer intake
Whatever information you need to decide if a new lead is qualified, we’ll gather it as part of your new customer intake.
Detailed, instantaneous messages
Messages are sent immediately to your Ring Savvy app containing all of the information you need to qualify and follow up with a new lead.