Our story
Growing a new business from the ground up isn’t easy
We know the daily challenges small business owners face all too well, because we’ve dealt with them ourselves. In 2013, Brooke and Rob Shatles launched a phone answering service in Long Island, New York, that would eventually become known as Ring Savvy.
Our company started out quite small, and like many small business owners, we faced some early bumpy roads, and made our fair share of mistakes. But, through hard work, perseverance, and some very innovative thinking, we were eventually able to establish ourselves as one of the top phone answering services on the market.
Our founding and team
What makes Ring Savvy different?
Brooke and Rob knew they faced stiff competition in the phone answering industry, and that Ring Savvy would have to provide much more than the average call center in order to be a success. With this in mind, the Shatles family decided it would have its business center around two key building blocks: 24/7/365 live phone answering and elite virtual receptionist service.
Our receptionist training program has evolved into one of the country’s best, as all of our new hires are carefully schooled on proper phone etiquette, message taking, and performing the new customer intake process. This level of training ensures that the businesses we represent always come off as impressive on the phone, and always have the best possible chance to win over the new customer.

Rob Shatles
President/Co-Founder

Brooke Shatles
CEO/Co-Founder
Ring Savvy today
The future is bright for Ring Savvy, as we continue to build relationships with businesses around the country, and have new updates and developments to our service around the corner. As we grow, we vow to never forget our roots, or the people who helped us during our early years. Keeping the quality of our service high will always remain a top priority, as will finding new ways to improve our business.
Our receptionists will act as a representative of your business, letting your caller know who they have called, and taking all first time callers to your business through your personal new customer intake process.

24/7 coverage that benefits your bottom line.
Stop missing calls and start making more money. Fill out the form below to see how we fit into your budget.
About our pricing
- We offer flexible minute packages for businesses of all sizes.
- There are never any long-term commitments.
- Each of our features is included in every package. We never charge extra.
Tell us about yourself on the left to see our pricing packages or call 631-363-1000 to speak with a live representative. If you’d prefer to schedule a call, click here to schedule a call with our team to get a consultation.
Ring Savvy has the answers
Is it possible for a phone call to ring on my phone first and get forwarded if I miss it?
Yes! Conditional call forwarding allows you the opportunity to take every call before it’s forwarded to our receptionists. After the third or fourth ring, our receptionists will pick up and make sure you don’t miss an opportunity!
How are my calls answered?
That’s completely up to you! Want us to include your company slogan in our greeting? Done. Want to go for a more standard, professional approach? Easy. If you want to switch anything up, all you have to do is let us know!
Is the Ring Savvy app free?
Yes! The Ring Savvy app is included with our flat rate pricing packages. You can even get access to the Ring Savvy app as part of your free trial!
Can I customize my new customer intake script?
Of course! You can give us your own script, or start from one of the hundreds of examples we have for your industry and personalize it to your needs.







