How we’ll set up your service
Before your free trial officially begins, we’ll work with you and your phone provider to set up call forwarding protocols for your phone systems.
This typically takes a short period of time, and requires very little effort on your end. Just let our Savvy representative know what you’d like from our service, and our top notch support team will take care of the rest.
Custom call greeting
Your greeting is always customized for your business, to provide a superior experience for your callers.
New client protocol
If the person calling is a potentially new client, typically our clients like to speak to them right away.
Existing client protocol
Our Savvy Receptionists capture the existing callers information, so that you can call them back ASAP.
How we’ll forward your calls
One of the most important things you’ll do with your Savvy representative is decide on a preferred call forwarding method for your business.
Having one of these methods in place guarantees that all calls to your company get answered by a live voice, whether it’s from your office or our service. Keep in mind, that you can change your preferred call forwarding method at any time.
- 01Straight call forwarding
- 02Rollover call forwarding
- 03Time of day call forwarding
- 04Full time call forwarding
Straight call forwarding
Under this option, Ring Savvy customers are able to manually forward and unforward their calls to our virtual receptionist team. You’ll get to decide when you and your staff should be handling calls, and when calls should be directly sent to our service.
This is the simplest type of call forwarding we offer, and for many business owners will be the best method.
Get startedRollover call forwarding
This method of call forwarding, allows business owners to forward calls to Ring Savvy on a conditional basis.
Conditions can include: Our service picking up after a certain number of rings, picking up when there are no other lines available for a call to ring on or picking up when your cell phone is without service.
Get startedTime of day call forwarding
This type of call forwarding is exactly what it sounds like. You tell us which hours of the day you’d like to answer business calls yourself (for example, during normal business hours), and let us know which hours you’d like our service to take over.
Make sure new leads that come in during the overnight and weekends never pass you by.
Get startedFull time call forwarding
Sometimes you just need a complete break from answering the phones and we can accommodate. Turn on this type of call forwarding, and we’ll answer every single one of your calls on the first ring.
This is a great option to have during extra busy work weeks, or when it’s time to go on vacation.
Get startedHow we’ll
engage with your customers
Worried about how our answering service will greet your customers. You’ll be glad to know that one of the first things we do when setting up your account with Ring Savvy is establish a customized greeting for our receptionists to say to all of your business’ callers.
This greeting will always be polite, personalized, and help get conversations with new customers off on the right foot.
How our 7 day free trial works
Once our service is setup with your phone systems, our virtual receptionist team can immediately begin answering calls on behalf of your business.
During the trial period, you’ll get 24/7/365 coverage from our receptionist team, as well as access to additional features, such as live call transferring and new customer intake.