New customer intake and dispatch
You can’t afford to mess up a first impression. Build a custom intake process, and our receptionists will take new customers through it every time. If you give us your on-call schedule, we’ll even work as your dispatch team, reaching out to your on-call staff to let them know what’s going on and where to go.
Detailed, custom intake, 24/7
Every new customer that calls in will go through your custom intake. You can choose from thousands of templates or build your own during setup!
Turn emergency into opportunity
We ask every caller if they’re experiencing an emergency. Whether they have a burst pipe or a loss of heat, we can make sure your technicians will be there immediately.
Make us your dispatch team
We’ll quickly take down the details of emergency calls, then consult your on-call schedule and dispatch your trucks to the location.
Thorough messages after every call
Whether a caller is a new customer or an emergency, our receptionists will send messages to ensure you have all the information you need immediately after every call.
Ring Savvy
turns callers into customers.
With our intake and dispatch capabilities, Ring Savvy delivers five-star customer service every time. We lead with empathy first, so emergency customers and new leads alike feel at home with your business right away. And we can establish your settings up on your first call so everything runs smoothly from day one.
We’ll help set up call forwarding
Call forwarding can be tricky. Luckily, we’ll be there every step of the way to make sure everything is set up properly.
App access
During account setup, we’ll establish your Ring Savvy app access so you can use it to run your business on the go during your free trial.
Our support team will always be there
Throughout the free trial and beyond, you can call our support team anytime to get help, answers to questions, or to customize your service.
“They're very professional, they know exactly what to say, and when customers call, they never know it's a separate answering service… With Ring Savvy, I never miss a potential new customer.”
Joe Fischer, Business Owner
Frequently asked questions
Ring Savvy has the answers
Is it possible for a phone call to ring on my phone first and get forwarded if I miss it?
Yes! Conditional call forwarding allows you the opportunity to take every call before it’s forwarded to our receptionists. After the third or fourth ring, our receptionists will pick up and make sure you don’t miss an opportunity!
How are my calls answered?
That’s completely up to you! Want us to include your company slogan in our greeting? Done. Want to go for a more standard, professional approach? Easy. If you want to switch anything up, all you have to do is let us know!
Is the Ring Savvy app free?
Yes! The Ring Savvy app is included with our flat rate pricing packages. You can even get access to the Ring Savvy app as part of your free trial!
Can I customize my new customer intake script?
Of course! You can give us your own script, or start from one of the hundreds of examples we have for your industry and personalize it to your needs.