Welcome to a new edition of Savvy Business Tips, a monthly blog series in which we update you on the latest news surrounding our company, and give you insider tips on how to make the most out of a phone answering service.
Ready to work a ton of jobs and see your business really grow this summer? Ring Savvy can help! If the summer is a make or break season for your company, our 24/7 phone answering service can make sure you don’t miss out on a single new lead opportunity, and allow your business to reach its maximum income potential.
Prefer to take it easy this summer, and perhaps finally take that long overdue vacation? Ring Savvy can help with that too. Our virtual receptionist team can cover your phones for days or weeks at a time, ensuring that your customers still get live attention while you're away from the job.
After years of working with growing companies, we know that no two business owners are alike. Many will want to put the pedal to the medal this summer, while others will want to be on cruise control. No matter what your goals are with running your business these next three months, having Ring Savvy in place will give you a significant boost and make your life a lot easier. We’ll explain further in this edition of Savvy Business Tips.
Looking To Accomplish Big Things This Summer?
So right now we’re talking to the HVAC professionals, and the landscapers, and the construction crews and really any other types of workers that stay busy during the dog days of summer. This is perhaps the best time of year for you to find new jobs and earn big paydays. You don’t want to be letting any new customers slip by during this period.
Unfortunately, it isn’t very hard to miss out on a prospective customer these days. In order to get a new lead to want to use your company, providing a live answer to their first call to your business is a must. Modern day consumers typically have no patience for interacting with voicemail.
When consumers have urgent issues, like a broken AC system or a tree that just fell down in their yard, they will often end up hiring the first company they call which gives them a live person to speak with. They want a solution to their problem as soon as possible, and aren’t likely to leave you a voicemail and patiently wait for your call back.
As we said at the beginning of this post, Ring Savvy provides 24/7 live phone coverage for the businesses we serve. This means that once you start using Ring Savvy, anytime a potential new lead calls your business they’ll get a live representative of your company to speak with. You and your staff can answer calls when you have time, but when you don’t, our highly trained virtual receptionist team will be there to speak with your callers and make sure they never get to your voicemail.
Once we have your new leads on the phone, we can contact you for a live transfer opportunity, giving you or a colleague the chance to talk with a prospective customer in real time. Or if you prefer, our receptionists can completely handle calls from you new leads themselves. Our receptionist will expertly take your first-time caller through the new customer intake process (using specific intake questions of your choosing), then send you a text and email message after the call concludes with all of the information they collected.
The bottom line here is that you’ll always be in the know when a new lead wants to work with your company, and our receptionist team will always do a great job of making your new leads feel right at home. The end result of this should be a significant increase in your new lead conversion rate and a lot more jobs for your business.
Ready To Enjoy A Break This Summer?
The last year has been rough on all of us, and if you ran your business through it all without ever taking a true vacation, it may be good for your overall health to take some time off this summer. Before you finish booking that next trip or head off to the beach, you’ll want to contact Ring Savvy to make sure your phones are being appropriately covered while you’re away from work. During this time of year, our call forwarding services will truly be your best friend.
Business owners who use Ring Savvy have the ability to turn on and off call forwarding all throughout the season. For example, if you’re about to head off on a vacation for the next week, you can let our service know that you’d like all of your company’s calls forwarded to our service during that period of time.
While you’re away, our receptionists can greet your callers and let them know exactly when you’ll be back at work and available to speak with them. They can also collect intake information and messages from your callers, and send that info over to you via text and email messages, allowing you to casually monitor incoming calls without ever being forced to answer a call yourself.
If you prefer to hand off summer work responsibilities to a trusted staff member or technician, simply let us know, and we’ll set things up so that they receive messages and live transfer requests from our service. Your business can always be up and running, even when you don’t want to be.
The Ring Savvy support staff is always available to help you adjust call forwarding and transferring settings. So if you’d like, you can stay hard at work the first half of the summer, and then carve out some time to take off in the latter half. Whatever your goals are for this summer, we’ll work with you to make sure they get reached.
That’s all for this month’s Savvy Business Tips column. We’ll see you again soon for another inside look at our company. To get started with a 7-day free trial of Ring Savvy, fill out this form or give us a call at 631-363-1000.
Check out our previous Savvy Business Tips column: A Closer Look At Why Your Marketing Campaigns May Be Failing