No matter what kind of business you own or have a hand in running, the early years of getting a new company off the ground can be extremely challenging. During this stretch of time, small business owners have to constantly be on alert to make sure new financial opportunity isn’t passing them by, and as a result end up having to make tremendous sacrifices to their personal lives. Without proper receptionist help, it can often feel like the phone never stops ringing, and sadly the pressure to answer customer calls is usually squarely on the shoulders of the business owner.
At Ring Savvy we know the struggles that come with growing a small business, because we’ve been there ourselves. As an experienced phone answering service, we also know how much of an impact quality 24/7 receptionist support can have on a company during their fledgling years. Below we’ll break down two key ways our receptionist team is able to assist small businesses.
We’ll Stop New Lead Opportunities From Slipping Away
Small businesses can’t afford to take any new leads they recieve for granted. In today’s world, where consumers are seriously lacking in patience and no longer seem interested in leaving voicemails, missing a single phone call can truly result in missing out on a new customer. Investing in Ring Savvy’s always live phone answering service will guarantee that never happens, and that all of your business’ calls are answered by the voice of a live person. Literally anytime you can’t get to the phone, one of our highly trained and professional receptionists will be there to greet your callers.
Ring Savvy receptionists know exactly what it takes to make your prospective customers feel important, even in cases where you aren’t able to get to the phone yourself right away. The service we provide is 100 percent customizable, so our receptionists will be able to let your callers know the name of the business they have reached, and answer any basic questions the caller has about your company. Our receptionists are also highly trained on performing new customer intakes, a process in which a series of predetermined questions is used to gather information from first-time callers to your business. Taking the time to perform this process will not only make your customers feel like their needs are getting addressed right away, but will give you all the information you need to assist the customer later on.
The Ring Savvy team also provides live call transferring services. At the start of every call our receptionists handle, they will ask your caller for their name and reason for calling. If they identify the caller as someone you have asked to immediately speak with, they will ask the caller to briefly hold while they attempt to get you on the phone. This feature will help increase your availability and improve the level of customer service you’re able to provide, something that should entice new prospects to choose your business over competitors.
No other answering service can match what we’re able to provide in terms of lead capturing. And with our receptionist team staying hard at work all throughout the night and on the weekends, small businesses should expect to see a big increase in leads once they start using our service. That should in turn lead to more customers for your business, and endless growth opportunity.
We’ll Keep You From Becoming Overwhelmed
Having more money in your pocket is certainly a significant benefit that comes from being a Ring Savvy customer. But, as we detailed earlier in this piece, there are two significant reasons small businesses need to be using our answering service. The other reason is that using a 24-hour service like ours can go a long way towards keeping owners of growing companies from becoming overworked and burnt out.
Imagine having the power to sleep through a whole night worry free. Picture being able to ignore a business call while having dinner with your family. Envision a weekend that totally belongs to you. With the Ring Savvy receptionist team behind you, this all can be possible.
Throughout each individual week, and even throughout each individual day, business owners have the power to select and switch how their businesses calls are being forwarded to our service. If during certain times of the day you prefer to have the first crack at talking to callers, we can allow you to do so. If after a certain number of rings you fail to answer, one of our receptionists will be there to answer the call for you.
If during after hours and weekends, you’d prefer not to be bothered, you can have all of your business’ calls instantly forwarded to our receptionist team. We’ll send you the details from each call you missed via text and/or email message as soon as they conclude. This way you can always know when time sensitive opportunities arise.
You won’t be of any use to your business or your customers if you are constantly sleep deprived or feeling rundown. Ring Savvy is ready to provide you with all the phone answering support you require to keep you energized and performing at your best for your customers.
Getting Started With Ring Savvy
Small business owners will be happy to know they can try out our phone answering service for seven days before having to put any money down. During our 7-day free trial period, businesses will get to see firsthand the impact our receptionist team has on their ability to capture new leads. Even if you are still on the fence about using a service like Ring Savvy, we encourage you to take advantage of this free opportunity. It requires nothing but a short amount of your time to get setup, and could end up being a significant game changer for your business.
To begin your free trial fill out this form or call us at 631-363-1000.