The only way to guarantee that your business never misses out on new customer opportunities is by making sure you never miss a phone call. And the best way to ensure that your business never misses a phone call, is by signing up with Ring Savvy’s 24/7 Live Answering service.
Ring Savvy’s call center and virtual receptionist team remains active at all times. If your office can’t get to a call during the work day, one of our receptionists will be able to pick it up on your behalf. If a call comes into your office during the middle of the night, our receptionist staff will be ready to handle it. If someone tries to call your business over the weekend, we’ve got that covered too. Our virtual receptionist team will even be ready to field your calls on holidays such as Christmas and the Fourth of July!
What to know about Ring Savvy’s 24/7 live answering coverage
Our call center based in Long Island, New York is always up and running and fully staffed with trained virtual receptionists. We only hire receptionists who live within short driving distance of our call center facility, ensuring that we always have enough staff members to field calls on behalf of the businesses we serve. Our team truly never stops working!
All of our receptionists have been highly trained on answering phone calls for a number of different types of businesses, ensuring that they’ll be able to best accommodate your customers’ individual needs. Once your caller begins talking with one of our virtual receptionists, there are a number of actions we can take.
- For first time callers to your business, we can attempt to transfer the call over to your mobile phone, and give you a chance to engage with the caller in real time.
- When you don’t have time to speak with a new caller, our virtual receptionist staff can gather the caller’s information for you through our new customer intake process. After the call concludes, you’ll receive a text and/or email message with the caller’s personal information and reason for reaching out to your business.
- When an existing customer or associate calls in, our virtual receptionists will inform the caller of your absence, let them know when they should expect to hear back from you, and offer to take a message. Any messages they record will be sent your way via SMS text and/or email.
Why you should invest in 24/7 live answering?
Simply put, a lot of modern day consumers have stopped waiting on voicemail. Your customers typically won’t have the patience to leave you a message and wait for you to call them back, when they can easily just look up a competing business online and call move on to contacting them. If you want to stop letting new customers slip away, you need a phone answering service that’s prepared to capture new leads 24/7, and that’s just what you get with Ring Savvy.