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Message Taking

Our Message Taking services have been designed with both reliability and convenience in mind, and will allow you to connect with current customers and new prospects from both inside and outside of your main office.

Our virtual receptionist team works 24/7/365, and is available to pick up the phone and take messages from your callers at any time. When a Ring Savvy virtual receptionist is finished transcribing a new message from a caller, they will immediately send that message your way. All of the details from a caller’s message are sent to you in text and/or email message form, allowing you to easily check on new messages from either your computer or smartphone device. You can have new messages sent to as many members of your staff as you’d like, making it easy for your and your team to stay on the same page.

How our message taking makes your life simpler

In order to effectively manage a growing business, you need to be able to go out and about, without the stress of potentially missing out on new customers. With Ring Savvy’s message taking services, monitoring your company’s incoming calls is fast and simple. If you need to go to a meeting outside of your office, all you have to do to stay updated on new messages is look down at your mobile phone device.

When a new message is sent your way, you’ll have the ability to access whether a caller is in need of an immediate call back or can be reached out to at a later time. Either way, you’ll never have to stress over missed calls, and can always give your full attention to the task you are currently working on.

Why you should trust our message taking team

There are a lot of Message Taking services out there, but few answering services put their phone answering staff through the level of training that Ring Savvy does. Before any of our virtual receptionists are allowed to start answering calls and taking messages on behalf of an actual business like yours, they are carefully schooled by our receptionist management staff for multiple months. We have our trainees watch training videos, shadow other receptionists while they work, and even participate in practice calls to hone their message taking skills.

While training our receptionists on message taking, there are two important things we stress:

  1. Accuracy: We never want to pass on a message to one of our customers that includes incorrect information or misspelled words. That’s why when training our new receptionists, we make sure they understand the importance of carefully listening to the caller, and asking the caller to clarify or repeat things they say that may be unclear.
  2. Efficiency: We put our receptionists through a lot of practice phone calls before actually putting them into real call handling situations. This level of repetition helps them in learning how to work quickly, and getting the message taking work done while the phone call is still ongoing. This training allows our receptionists to send business owners their customer messages just seconds after a call concludes.

The amount of effort and attention to detail that Ring Savvy gives to its message taking process is truly unmatched. We’re ready to make sure new opportunity never passes your business by.

What our clients are saying

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4.5/5 stars based on 79 Google reviews


Why Ring Savvy is the best live answering service for you

Our 24/7 virtual receptionist team is committed to not just answering your business’ phones, but helping your company convert its new leads into paying customers. Providing a live answer to customers during their time of need means everything these days, and utilizing Ring Savvy will guarantee you’re always able to offer a high quality customer service experience to new prospects.

Try Ring Savvy free for 7 days

Experience all our phone answering service has to offer without any risk or financial commitment.

All business owners are given the opportunity to test out our receptionist team for over a week, and see for themselves whether or not Ring Savvy will be beneficial to their business.

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  • What happens during my free trial?

    During your free trial period, you’ll have access to just about all of our features, allowing you to take in the full Ring Savvy experience. The only feature we don’t offer to those in trial is appointment scheduling.

  • Do I need to put a credit card down?

    Not until your free trial concludes. We’ll only need your credit card information if you choose to become a Ring Savvy customer.

  • How long will it take to set up my free trial?

    Make sure new leads that come in during the overnight and weekends never pass you by.

  • What happens at the end of my free trial?

    A member of our team will reach out to you and go over the results of your trial period. If you’d like to continue using our service, we’ll get you started right away as a paying customer. If you decide the service is not for you, you can walk away at no cost.

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