Hiring is an essential part of being a business owner, but that doesn’t make it any less of a hassle. Whether you’re hiring a technician, receptionist, or dispatcher, you’ll have to go through a process each time that might require weeks of your valuable time. You’ll search for qualified candidates, interview them, train them, and then, of course, pay them.
It’s a lot of work, but the benefits you’ll receive are worth it. With the right employees, you can secure more business, handle more customers, and even take emergency calls. But what if we told you there was a way to get those benefits without any of the hassle?
With a live virtual receptionist service like Ring Savvy’s, you can save time and reduce your overhead while still getting everything a receptionist and dispatcher have to offer. In this blog we’ll discuss how having a virtual receptionist available to answer all your calls can provide you with all the benefits of hiring employees without any of the headache.
Never Miss A Call And Secure More Customers
You have work to do, which means you can’t always be glued to your phone. But you can’t afford to let calls go to voicemail either. New leads are more likely to call another plumber than to leave a message, and even if they do leave a message, you might not get back to them before they call your competition anyway. A live virtual receptionist service will make sure you never miss a call without interrupting your work every time your phone rings.
Our virtual receptionists will perform new customer intakes to make sure your customers stick with you. As opposed to an impersonal voicemail message, new customer intake is a personal process where your new leads describe their problem and give their contact information to your receptionist. When they’re done, they’ll feel like they’ve already hired your company, and won’t feel the need to call your competition.
And, of course, you’ll get all of that without any of the time-consuming hiring and training. We hire only the most dedicated candidates to be our virtual receptionists, and they receive months of training before they ever pick up the phone for your company. You get to skip the headache and enjoy all the benefits a highly trained receptionist can bring to your business.
We Have Your Dispatch Needs Covered
When you’re able to respond to emergency calls, you’ll generate more business. But hiring a dispatcher is tough, and you might have to pay a premium to find someone available on nights and weekends.
By investing in our live virtual receptionist service, you won’t have to worry about any of that. Our virtual receptionists can double as your dispatchers. All you have to do is provide us with your on-call schedule and your technicians’ contact information. Then, when a customer calls in with an emergency job, your virtual receptionist will take down their information, reach out to your on-call technician to give them that information, and then give your customer an ETA.
Due to the nature of plumbing emergencies, 24/7 coverage is a must. A flooding basement, burst pipe, or busted valve all must be solved as soon as possible in order to prevent damage, and there are many customers who won’t be able to wait till morning. Our virtual receptionists will be available 24/7 to make sure you secure overnight and weekend business. With Ring Savvy’s intelligent dispatch, it’s that easy.
Invest In The Best With Ring Savvy
Of course, any plumbing answering service would help you bypass the hiring process. But Ring Savvy’s is the best in the business. Our virtual receptionists only answer for field service companies, which makes them highly-trained specialists, the perfect people to help your business grow and succeed.
In addition, our service is bilingual. Our 100 percent U.S.-based virtual receptionists will make sure you’re able to secure business in both languages. All of our features are available in English and Spanish, so every one of your customers will receive the same stellar customer service.
Skip the hassle and the headaches. Click here or call 631-363-1000 to sign up for our free trial. For a limited time, we’re offering companies that sign up for our service their first 400 minutes free.