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What Is My Business Missing Out On By Not Using A 24/7 Answering Service?

Joe GalottiSeptember 3rd, 2020

No one likes being left out of things. In fact FOMO, otherwise known as the fear of missing out, is what drives some of our greatest anxieties these days.

We don’t want you to stress, so we put together this blog post to tell you exactly what your business has to gain by using Ring Savvy’s 24/7 answering service. If you like what you read, you can get started with a 7-day free trial right away.

24/7 Lead Capturing

There’s simply no way to know when a new lead will be contacting your company. But, what we do know is that in order to win over new customers today, businesses must be available to answer their phones 24/7. Very few modern day consumers have patience for dealing with your voicemail, and if you fail to give them a live person to speak with the first time they contact your company, they won’t sit around waiting for your call back.

By signing up with a 24/7 answering service like Ring Savvy, you’ll be guaranteeing that you always have a live receptionist ready to engage with new leads over the phone, no matter what hour they call in. Our virtual receptionists have been extensively trained on new lead capturing for several different types of businesses, and will know exactly how to talk with your callers, no matter what state of mind they are in. Ring Savvy receptionists will make your potential customers feel right at home with a warm greeting, before taking them through a full new customer intake process.

All of the intake information we collect from your leads will be sent directly to you in text and email form, allowing you to always know when exciting new customer opportunities arise for your business. We can also give you the option to speak with new leads in real time via live call transfers. In either case, you’ll be given the chance to make a great first impression on your customers, which should ultimately lead to your company bringing in more revenue.

24/7 Customer Support

A lot of emphasis is placed on being there for your new leads these days, and for good reason. But it’s also important to be available for those who are already working with your company. If you fail to provide existing customers with 24/7 support, you’ll risk them jumping ship on your business or leaving you with a poor online review after they are done working with you. You’ll also potentially miss out on repeat business and future referral opportunities.

As a business owner, you won’t have time to pick up all of your customers’ calls, especially if many are coming during overnights and weekends. But, with a 24/7 answering service like Ring Savvy, you’ll always be able to give existing customers a live representative of your company to speak with. Our virtual receptionists are expert message takers, and can be trusted to take down an accurate and detailed message, which will be sent to you after the call concludes via text and email.

With messages sent by our service available for viewing right on your smartphone or laptop, you’ll always know when your customers are in need of urgent answers, and require a follow-up phone call right away. Our virtual receptionists can even go a step further in their interactions with your customers, giving them the option to book appointments directly into your work calendar. Ring Savvy will do everything possible to make your customers feel that they are being cared for and that their needs are being fully attended to.

24/7 Peace Of Mind

Being a small business owner can often feel overwhelming, especially when your phones are ringing non-stop throughout the day and night. It’s hard to enjoy making money, when your personal time and sleeping hours are being constantly interrupted by calls for your company. In order to achieve a happy working life, you need the ability to comfortably ignore phone calls without it feeling like the end of the world.

Ring Savvy’s 24/7 answering service will become your business’ ultimate call handling safety net. When you and your staff can’t get to the phone or simply don’t feel like it, our receptionist team will be there to professionally handle your calls. With our service in place, you can make your personal time completely about your family and friends, and your overnights completely about resting up for the next day.

Don’t go a minute longer missing out on all of the great benefits Ring Savvy provides. Fill out this form or call us at 631-250-5377 to get started with your 7-day free trial.