Your construction company exists within economic conditions that are largely determined by your region. Construction can vary mildly from county to county within a region, depending on local laws and codes. Laying concrete, for example, is entirely different in Seattle than it is in Miami.
And while there are certainly regions with a greater need for bilingual communication than others, every business should be ready to provide quality service to its customers regardless of what language they speak. There are over 40 million Spanish-speakers in the U.S.; do you really want to lock yourself out of such a substantial market?
That’s why, here at Ring Savvy, we’ve made bilingual answering a priority. Our one hundred percent U.S.-based team of virtual receptionists are always ready to answer for your business in both English and Spanish. In this blog, we’ll go into more detail on why your construction company needs a bilingual answering service.
You’ll Be Able To Secure More Work
According to the State of Hispanic Homeownership Report from the National Association of Hispanic Real Estate Professionals, the only demographic to have increased homeownership rates uninterrupted since 2011 was the Hispanic population. Due to low inventory, the number of Hispanic first-time home buyers declined in 2021, but was on a steady rise for years through 2020.
On top of all that, the Hispanic population in the United States is one of the youngest demographics in the country. In the same report linked above, over 64 percent of the country’s Hispanic population is 40 or younger. That’s a demographic that is primed to buy homes and start businesses.
New home or business owners are going to need work done on their buildings, and with a bilingual answering service you’ll be in a great position to take advantage of these market conditions. Being able to communicate with someone in the language they’re most comfortable speaking will make conducting business easier, and open your company up to a whole other market of home and business owners.
You Need To Provide The Same Quality Service To All Your Customers
It’s one thing to penetrate a new market, but it’s another task entirely to ensure that you’ll be able to adequately serve that market. That’s why we always ensure we have bilingual virtual receptionists available 24/7. All of your customers will receive the same stellar experience.
That means you’ll be more likely to secure customers in both English and Spanish. Our virtual receptionists can perform new customer intakes in both languages. They’ll use a script of your design, so they can gather all the information you need and send it to you via text or email. That means you’ll always know if a lead is calling about a commercial or residential job, for example.
Your customers will be much less likely to call another company for their demolition or restoration work once they’ve been personally assured that you’ll get back to them as soon as possible. And you’ll score plenty of five-star reviews from Spanish-speakers who will be grateful to be able to communicate in their preferred language.
You Need Ring Savvy’s Team Of Bilingual Receptionists
There’s no other way to put it: in the construction industry, it’s vitally important to be able to communicate in both English and Spanish, no matter where you are. Being able to communicate effectively with Spanish-speaking leads is vital to securing their business.
That’s why our bilingual answering service for construction companies is a necessary tool for your business. Of course, you’ll get much more than just 24/7 bilingual answering and customer intake. If you’d like to give your clients a more personal experience, our virtual receptionists can transfer certain kinds of calls straight to your phone. And if you want to go the extra mile to secure new leads, we can schedule appointments directly into your calendar.
Want to get a head start on penetrating your local Spanish-speaking market? Click here or call 631-363-1000 to sign up for our free trial. For a limited time, we’re offering businesses that sign up with our service their first 400 minutes free.