Have you ever thought about what your business could accomplish if you worked all the time? What would your company be able to achieve if it was able to serve customers on a 24/7 basis? Well thanks to Ring Savvy, you no longer have to wonder, as our 24 hour answering service makes it realistic for growing businesses to offer non-stop customer service.
As you’ll learn in this blog post, utilizing Ring Savvy’s always live receptionist team will not only improve your quality of life, but can help your company accomplish incredible things. Here’s what you can expect to see happen once you invest in 24 hour phone answering.
You’ll Capture More New Leads
Today consumers are more impatient than ever before. If people calling into your business for the first time end up getting sent to your voicemail, they aren’t likely to leave a message and patiently wait for you to call them back. They will instead move on to calling your competitors, and will be likely to go with the first service that provides them with a live person to speak with. This is especially true for industries with customers looking for urgent help, such as HVAC, Plumbing and Automotive.
When investing in Ring Savvy’s 24 hour answering service, you’ll be ensuring that your business is always ready to engage with and impress new potential customers. Our call center is fully stocked with highly trained receptionists at all hours of the day and night, and ready to handle any calls you and your staff can’t get to. If someone calls your business overnight, you can sleep easy knowing our receptionist team will be ready to greet your new prospect and help them get started with your business. Same goes for weekends and holidays. Once you start using Ring Savvy, you’ll be amazed by how many more new customers your business is able to take on, and how effortless our receptionist team makes the process for you.
You’ll Earn More Repeat Business and Referrals
Marketing in the digital age is a highly challenging and wildly unpredictable process. While every company should be engaged in online marketing these days, relying on it as your sole source of new business is a dangerous game. Life tends to be a lot less stressful when you frequently have returning customers, and receive a high amount of referrals. For certain industries like Landscaping, Construction and Accounting, having strong word-of-mouth traffic can truly mean everything.
One of the best ways to generate new business is by making a lasting positive impression on your current customers. Ring Savvy’s 24 hour answering service is your ultimate tool in doing so, as you’ll always be providing people who reach out to your business with a live caring voice to speak with. During your customer’s hour of need, your business will be the one providing them with 24/7 support and the ability to book an appointment right away. Being there for someone during their hour of need is usually something people tend to remember when they or someone they know needs help again in the future.
You’ll Improve Your Reputation
If there was ever a time where you could afford not to care about what people were saying about you online, it’s certainly come and gone. Today, it’s no exaggeration to say that the things people post about you in Google reviews and on social channels can make or break your business. We now live in an age where people are always likely to head to the internet first before actually reaching out to a business. If potential leads find negative feedback online regarding the level of customer service you provide, you’re likely to scare away new prospects before they ever contact you.
One important thing you can do to help keep your online reputation intact is make sure your business is always accessible over the phone. If people find that your company is difficult to reach, and is always sending them to voicemail, you may see the one-star reviews racking up for your business. When using Ring Savvy, the odds of you receiving negative reviews due to poor customer service will go significantly down, as you’ll always be providing customers with a live representative of your business to speak with, and giving them a highly trained and professional individual to help guide them through whatever they need assistance with. A 24 hour answering service can help you and your company build up a reputation as hard working, always approachable, and pleasant to deal with.
You’ll Build A Happier Workplace
When building up a growing business, there’s not just a lot of pressure on your shoulders to perform, but your employees’ as well. You’re likely to get the best out of your workers when they feel at their most comfortable and least distracted. This is why forcing non-receptionist staff at your company to field incoming calls can be problematic. Having to answer phone calls non-stop throughout the day is likely to leave your staff members feeling overwhelmed, especially if they already have an important job to do or just don’t feel all that comfortable in the receptionist role.
Investing in 24 hour phone answering support can make life easier for everyone at your business. Ring Savvy’s receptionist team is available to answer calls on behalf of your business at any time, so if you and your staff have a lot on your plate, you can feel comfortable ignoring calls and letting them go to our service. You’ll be happy to know that our receptionist team is fully trained on performing new customer intakes and taking messages. This will free up your staff to focus more on the things you actually hired them to do, which should in turn lead to a more enjoyable work experience for everyone at your company.
You’ll See Significant Growth
When you started your own business, we’re guessing you didn’t do it just to barely scrape by each month. We know you have big goals for your company, and in order to achieve those goals you need to start making more money. As you can probably tell by all of the things we listed above, signing up with Ring Savvy can go a long way towards helping a growing business reach its long-term financial goals. To recap, our receptionist team will give you the opportunity to capture 100 percent of your new leads, get more repeat customers and referrals, build up a stronger online reputation and keep your staff focused on doing their jobs to the best of their abilities.
Ring Savvy also provides one of the most affordable pricing plans in the industry. So while you’re seeing a ton of financial gain from using our 24 hour answering service, you’ll be spending very little each month to actually use the service.
The best way for you to find out what your business can accomplish through Ring Savvy, is of course by using our service. This is why we offer all businesses the opportunity to try out Ring Savvy for free for seven days. To begin your free trial fill out this form or call us at 631-363-1000.